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    27.05.2023
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    4 minutes
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    Author: Julia Andrusiak
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Top 5 CRM Features Beneficial for Real Estate Sales Agencies

Today, the competition in the real estate market is becoming increasingly fierce, making it essential for agencies and companies involved in the sale or rental of properties to use modern tools to optimize their operations.

One such tool is a CRM system (Customer Relationship Management), which helps manage customer relationships effectively and boosts company productivity. But how does a real estate agency choose the right CRM system?

5 Most Useful CRM Features for Real Estate Companies

1. Mobile Access and Integration

Modern CRM systems offer mobile access, allowing agents to work from any location at any time. This is particularly important for real estate agents who frequently attend property viewings.

2. Convenient Filtering and Management of Contacts and Clients

A CRM system allows for storing and organizing all customer information in one place. This includes contact details, interaction history, records of calls, meetings, and emails. It's especially satisfying to quickly find clients who are looking for a specific type of property when a new listing appears.

3. Deal and Offer Management

This feature enables real estate agents to track deal processes from the initial offer to the completion of the sale. A CRM system helps retain clients and increase the number of “closed” requests.

4. Marketing Automation

A CRM system allows the creation and launch of effective marketing campaigns targeted at specific customer segments. Automated email, SMS, and other message distributions help maintain contact with clients and inform them about new listings, promotions, and events.

5. Integrations

Modern business requires numerous tools to operate in a competitive environment. Setting up integrations allows you to work within a single workspace, reduce the number of routine tasks, and optimize business operations.

Conclusion:

Using a CRM system brings significant advantages to real estate agencies, helping to optimize client management, deals, marketing processes, and reduce the number of routine tasks. This enables agents to focus on the main goal—building long-term relationships with clients and increasing sales.

When choosing a CRM system, it’s important to consider the specifics of your business and select the features that best meet your needs. Integrating modern technologies into your business will not only improve customer service quality but also take your company to a new level of development.

Need help choosing or setting up a CRM system?Contact us!

Julia Andrusiak

Julia Andrusiak

Account Director

+38 050 700 75 72

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