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What is a CRM?
CRM stands for Customer Relationship Management. It is used by companies to manage and analyse customer interactions in order to increase sales and improve customer satisfaction and loyalty.
What is a website?
A website is a collection of web pages containing text, images, video, audio and other elements that can be accessed via the Internet and a browser. Websites can have different sizes and consist of a different number of pages. They are created for various purposes, including commercial, educational, informational or entertainment, etc. They are usually available for public use or have limited access using passwords and other authentication methods.
Ordering a website development by AlterEGO in Ukraine, Portugal or any other country is an opportunity to get a high-quality and individually developed product at an affordable price from professionals with a high level of expertise. Contact us ;-)
What is a website builder?
A website builder is an online tool or application that allows you to create websites using templates and an interface without the need to know coding or have web development experience. Website builders usually come with built-in design templates, content editing tools (texts, images, videos, etc.) and other features that allow users to create professional-looking websites. However, website builders can be limited in their capabilities and design, which can hamper the creativity and personality of a website.
What is a business process?
A business process is a sequence of actions and operations performed in a company to achieve a specific goal or result. Business processes can be of different types and complexity - from simple and standardised to complex and individual.
Each business process can be viewed as a separate element of the company's activities, which has its own goals, objectives, resources and deadlines. The success of a company depends on how efficient its business processes are, so it is important to create, analyse and optimise them to ensure maximum productivity and achieve the set goals.
What is business digitalisation?
Business digitalisation is the process of transforming a company's traditional business processes and activities using digital technologies to improve efficiency and effectiveness. This means using various tools and technologies, such as AI, blockchain, cloud computing, the Internet of Things (IoT), data analytics and others.
Digitalisation can cover all aspects of business, from sales and administration to production and warehousing.
What is IT outsourcing?
IT outsourcing is the business practice of hiring a third party to provide IT services. It can include various types of services, such as software development, network support, hosting, technical support, project management, software testing, etc.
The main advantage of IT outsourcing is that companies can focus on their core business without spending time and resources on developing and maintaining their own IT systems.
What is business process automation?
Business process automation is the process of using technology to automate routine and repetitive activities to improve the efficiency, quality and productivity of an organisation. It can include the use of various tools and applications, such as customer relationship management (CRM) systems, process management software, bots, spreadsheets, electronic document management systems, etc.

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CRM stands for Customer Relationship Management. It is used by companies to manage and analyse customer interactions in order to increase sales and improve customer satisfaction and loyalty.