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Website technical support: what is it and do I need it?
08.01.2023
07 minutes
Author: Olena Riedina
Website technical support: what is it and do I need it?
08.01.2023
07 minutes
Author: Olena Riedina
How does it happen?
01
You ordered a website, a web studio developed, tested and launched it.
02
During the warranty period, they fixed the bugs and everything works.
03
But life does not stand still and sooner or later you will need to add a new button, connect a third-party service or create a new section.
04
In addition to the need to develop your website, you may need to restore its functionality.
How does it happen?
01
You ordered a website, a web studio developed, tested and launched it.
02
During the warranty period, they fixed the bugs and everything works.
03
But life does not stand still and sooner or later you will need to add a new button, connect a third-party service or create a new section.
04
In addition to the need to develop your website, you may need to restore its functionality.
What does the support give?
You get a personal manager and a dedicated team that will delve into the essence of your business to solve problems as efficiently as possible. Such a team is like a family doctor who does not need re-explanation of where and what "hurts" with new requests. If it is a single contact of a web studio, you will be given a free person and they will have to delve into the essence from scratch. This, of course, is not terrible, but it entails a waste of time and paperwork.
On top of that, if the task is small, not every studio will take on the job because there is a minimum charge.
Julia Andrusiak
Account Director
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