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Case KOMPAS
Automation of business processes for a travel operator
KOMPAS is a multidisciplinary tour operator that runs its own charter programs in the most popular destinations and organises tours around the world. More than 15 years of experience.
Year
2019
Project duration
4 years
Technical support
from 2019 to the present
Specialists involved
10 persons
Year
2019
Project duration
4 years
Technical support
from 2019 to the present
Specialists involved
10 persons
Challenges
Solutions
Separate business processes into types.
Describe the process algorithm of each type and possible exceptions.
Automate the processes.
Train people to work in the new system.
Results
Olena Melnychuk
Chief Operating Officer
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