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Classification of CRM Systems: Which One to Choose?

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    07.07.2023
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    4 minutes
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    Author: Julia Andrusiak
Illustration

Classification of CRM Systems: Which One to Choose?

    icon
    07.07.2023
    icon
    4 minutes
    icon
    Author: Julia Andrusiak

Are you looking for the perfect CRM system for your business? Unsure of the criteria to compare different options? Don't worry, we're here to help! In our comparison table, you'll find the key criteria that will assist you in choosing the best CRM system for your business.

What are the types of CRM systems?

Cloud-based CRM:

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    DeploymentHosted on cloud servers
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    CostMonthly/annual subscription based on functionality
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    ScalabilitySuitable for small, medium, and large companies
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    CustomizationConfiguration-based customization options
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    IntegrationWide integration capabilities with other systems
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    Mobile AccessFull access through mobile applications
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    SecurityHigh level of data security and provision

On-premises CRM:

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    DeploymentInstalled and stored on local servers
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    CostOne-time license fee and support cost
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    ScalabilityMostly used by large companies
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    CustomizationFlexibility in customization and feature modification based on needs
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    IntegrationLimited integration possibilities
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    Mobile AccessDepends on configuration and support
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    SecurityDepends on internal security measures

Open-source CRM:

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    DeploymentAvailable for use and modification of source code
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    CostFree or cost based on usage and support
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    ScalabilityVarious sizes from small to large enterprises
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    CustomizationFull freedom in customization and modification of source code
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    IntegrationFlexibility in customization and integration with other systems
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    Mobile AccessVarious mobile access capabilities
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    SecuritySecurity level depends on configuration and source code

Finding the perfect CRM system for your business can be a game-changer. Remember that this is just a general comparison, and you should consider the individual needs of your company. If you need consultation or additional information, feel free to reach out to us. We provide free consultation on selecting and implementing a CRM system for your business, taking into account your current state and business goals. We wish you success in choosing the best CRM system that will help you achieve your business objectives!

Julia Andrusiak

Julia Andrusiak

Account Director

+38 050 700 75 72

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